GE Security Interlogix SWPREMIUM System Support Agreement

GE Security Interlogix SWPREMIUM System Support Agreement

The SWPREMIUM from Interlogix is a system support agreement, offering annual support from an assigned team, ensuring your systems run smoothly and efficiently. With key benefits such as priority call resolution and quarterly conferences, this agreement provides comprehensive support tailored to meet your business needs.

Key Features of SWPREMIUM System Support Agreement

• Assigned Support Team: You'll have direct access to a dedicated support team that understands your system, providing personalized assistance.
• Annual Visit: GE covers travel and expenses for an annual visit, ensuring your system is regularly updated and maintained.
• Priority Call Resolution: Experience faster response times for urgent issues, minimizing downtime and keeping your operations running smoothly.
• Quarterly Conference Calls: Stay informed with regular updates and discussions on system performance, allowing for proactive management and improvements.
• System Analysis: Regular analysis of your system helps in identifying potential issues before they become significant problems.
• Call Activity Reports: Gain valuable insights through detailed call activity reports, enabling better decision-making and resource allocation.
• Base and Extended Hours Support: Choose between base package support and extended hours to fit your operational needs.

Detailed Specifications for SWPREMIUM Agreement