Minuteman MM-SVC-Silver Silver Service Package Site Survey (1-Year Extended Warranty)

Minuteman is dedicated to ensuring customer satisfaction with expertly designed service programs that provide support whenever you need it. Whether you're starting your journey in power protection or looking for an extra layer of assurance for your setup, Minuteman’s optional add-on services instill confidence in the safety and structure of your power protection system.

Minuteman Silver-Level Service Program Overview

• Pre-installation Site Survey: A comprehensive review of the installation site guarantees a smooth installation by assessing environmental requirements and potential restrictions.
• Requirements Assessment for Delivery Logistics: Ensures that adequate personnel and equipment are available for a seamless delivery process, minimizing potential disruptions.
• Clearly Defined Delivery Date: Establishes a specific delivery timetable to ensure products arrive punctually, preventing any unexpected freight charges.
• Concierge Shipping Logistics Services: Tailors the shipping process to meet specific customer preferences and security requirements for a hassle-free experience.
• Electrical Infrastructure Checklist: Evaluates available voltages and connections, confirming system compatibility to avoid costly delays.
• Crucial Equipment Compatibility Check: Catalogs connected devices to verify compatibility, preventing issues related to voltage and current draw.
• Convenient Scheduling Arrangements: Coordinates with all involved parties to ensure timely delivery and installation, reducing labor costs.

Minuteman Customer Assurance Benefits

• Priority Customer Service Status: Gain quick access to customer support for any inquiries or issues.
• 1 Year Warranty Extension: Extends peace of mind by adding an extra year to the standard warranty, ensuring a complete and successful installation.
• Warranty Replacement Service: Provides hassle-free repairs or replacements of malfunctioning units by experienced in-house technicians.

Minuteman Service Program Specifications