Minuteman MM-SVC-Gold Gold Service Package Site Survey, Remote Startup (2-Year Extended Warranty)

Minuteman is dedicated to ensuring customer satisfaction, so we’ve designed service programs to lend you a hand when you need it. Whether you’re just beginning to invest in your power protection, or you’re looking for a second set of eyes on your set-up, Minuteman’s optional add-on services make it easy to feel confident about the structure and safety of your power protection system.

Minuteman Gold-Level Bundled Service Program Features

Pre-installation Site Survey

• Detailed review of site install location: Clears the way for an easy install by confirming the location of the final site install and its environmental requirements, preventing last-minute headaches.
• Requirements assessment for delivery logistics: Ensures that personnel and equipment are available for a smooth installation process.
• Clearly defined delivery date: Confirms delivery aligns seamlessly with the readiness of the install site, avoiding extra charges.
• Concierge shipping logistics services: Addresses specific shipping preferences and restrictions, ensuring customized delivery solutions.
• Electrical Infrastructure checklist: Validates available voltages and connections to prevent delays due to wiring conflicts.
• Crucial equipment compatibility check: Confirms device connections to ensure their compatibility, avoiding costly changes during installation.
• Convenient scheduling arrangements: Coordinates timing with shipping carriers and on-site parties, minimizing labor costs and downtime.

Remote (Virtual) Startup

• Thorough infrastructure checklist: Reviews installations to ensure safety and compatibility with the system.
• Crucial connections confirmation: Verifies UPS utility connections ensuring a reliable setup.
• Required voltage and capacity check: Ensures adequate utility voltages and capacities are available for operation.
• UPS setup and equipment connection: Confirms all input and output connections to minimize risks during startup.
• Battery Pack configurations (if applicable): Validates device connections, securing proper functionality.
• UPS startup and system optimization: Guarantees the UPS is correctly powered on for peak performance.
• Verified UPS operation and connection: Reviews UPS status post-startup to ensure efficiency and functionality of connected devices.
• Upgraded Warranty Extension (2 Years vs 1 Year): Offers an added layer of customer peace of mind with an extended warranty.

Priority Customer Service Status

• Advanced Warranty Replacement Service: Reduces potential downtime by providing a replacement unit before the return of the current unit, saving time and money.

Minuteman Gold-Level Bundled Service Program Specifications