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For over 35 years, we have earned the confidence of our valued customers by providing professional assistance on all of our video systems, home security cameras & security camera systems.

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Returns Policy FAQ's


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Returns Policy FAQ's

Return policy for defective products?

All our products are brand new and come with full factory warranties (unless specifically stated otherwise). We want you to be completely satisfied with your purchase. You may return defective items to us within 30 days for replacement or refund (less shipping charges). After 30 days, the manufacturer’s warranty will apply.


All exchanged /returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, and warranty cards (not filled-out) and all accessories. Merchandise that is returned with missing items is subject to a 25% restocking fee. You must request an RMA (Return Merchandise Authorization) number from us before returning your item. All returns must be shipped prepaid.

Return policy for Non-defective products?

All our products are brand new and come with full factory warranties (unless specifically stated otherwise). We want you to be completely satisfied with you purchase. You may return non-defective items within 7 days of purchase for a refund (less shipping charges). Non-defective items returned after 7 days may be charged a 25% restocking fee. Non-defective returns are not accepted after 30 days.


All exchanged /returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, and warranty cards (not filled-out) and all accessories. Merchandise that is returned with missing items is subject to a 25% restocking fee. You must request an RMA (Return Merchandise Authorization) number from us before returning your item. All returns must be shipped prepaid.

We are an Authorised Distributor / Reseller for all the Top Manufacturers in the industry. Buy GENUINE products at the BEST PRICES and with 100% Genuine Warranties.
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