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What is Infrared Camera?

Infrared Cameras are specially designed for the extreme night conditions, Such as in night Surveillance or very low light applications, these type of camera comes with an Infrared illuminators in it, which help’s the camera to capture the video in extreme dark in which human eyes cannot see, normally human eyes can see in wave length below 700nm, these infrared rays has more than 700nm wave length, usually they have 730nm, 830nm, and 950nm wavelengths, which is invisible to Human eyes, so it helps to Capture videos in extreme dark without letting anybody knows about it.

What is DVR?

DVR is a Digital Video Recorder, These DVR are used to record the Videos from the Camera and then save it to the Inbuilt Hard Disk, This DVR come in Various type and features in it, Such as we have to connect 1 camera then we will need 1 channel DVR and we can get the DVR with 1,2,4,6,8,9,10,12,16,32 and more channels also including various features like remote monitoring, Alarm Setting, Motion Detection, etc and also some DVR come with USB Plug in and CD or DVD Drive or writer in it, We also have Pci- DVR which are Inbuilt Card for you personal computer compatible with various operating Systems to make your CPU work as DVR and at same time you can use your PC’s monitor for Viewing the Videos.

What is PCI-Card?

Pci-Card is the inbuilt card for your Personal Computer which helps you to make your PC the part of your Surveillance System, These cards also comes in different Characteristic for different application such as different channels, Software’s for different Operating systems.

Which Cable should I use for Which Camera?

You can use Coax cable with BNC connectors or you can purchase our Siamese cable which consists of Coax cable with 2 conductor low voltage cable.

How can I know if the camera is wide angle?

The viewing angle of a camera is determined by the lens size of the camera the smaller the lens size the larger the Viewing angle.

What is Open Box or Refurbished?

Refurbished / Open Box Items have been thoroughly inspected and pre-tested to meet Manufacturer Specifications and are guaranteed to be sold in good working order. Because these Refurbished/Open Box Items are inspected and pre-tested, these open box items continue to carry a FULL 1 year manufacturer's warranty, same as a brand new unit.

How can I use My PC’s Monitor as my Surveillance Systems monitor?

For using your Pc’s monitor as your Surveillance System’s monitor you will need VGA connector.

Do I get software of remote viewing with System?

Yes, You will get the remote viewing Software with our Systems.

Requirements for wireless camera systems?

There are two parts to a wireless camera, a transmitter that is in the camera and a receiver which connects to the recorder both the receiver and transmitter need to be powered, in order to get good results all of the cameras and the receivers have to be direct line of sight you can not have any walls or anything else blocking them.

Can you custom built security system?

Yes we can. All you have to do is fill in a quote request from and we will reply back with a custom system based on your needs http://www.surveillance-video.com/quote1.html

If you don’t have power where you want to place camera?

If you do not have power than your only solution would be to hard wire the camera, meaning run a cable from the house to the gate, where the camera will be mounted. This cable will bring power to the camera and send the video signal back to the house. Another option, if you have direct line of sight from the house to the gate, would be to place a camera with a powerful lens that will zoom into the gate. The last option is only possible if you have direct line of sight and the camera can be mounted outside the house.

Does wireless work as good as or better than cables?

No, a wireless system is never as reliable as a hardwired system. We recommend using wireless because. There are a number of benefits when you run cables. The system is more reliable, more secure since the signal can not be picked up by someone with a wireless receiver. The system price is much lower.

Does the DVR have any capabilities of off-loading the video/audio to another device, such as a VCR?

You can transfer video from the DVR to a memory stick. The DVR has a USB port. You can also upgrade to a DVR with a CD/RW Drive if you wanted to use a CD. Keep in mind this is only for transferring video clips not backing up the whole drive.

Warranty?

1 year warranty for most of the DVR and complete system 1 yr. Cameras and monitor have a 1 year warranty. Except Nuvico all of the products have 2yr.

Temperature at which all cameras are good?

All of the cameras will be good in 130Ferinhite

For how much days or hours does the DVR record the videos?

We have varieties of DVR’s such as 4, 8, 16, 24, 32 channels, they also have different hard disks, so it will totally depend on which DVR you go. For e.g.:4 channels DVR with 250GB hard disk will give you around 5 -7 days of recording based on the resolution you selected for the recording.

Will Resolution selected for recording affect the space on DVR?

Yes, it will because if the DVR is setup for motion activation, it will save your hard disk space and will give you more days of recording based on the motion activity.

Does all DVR include motion detection feature?

Yes, All multi channel DVR's include this function.

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