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About us

Surveillance-video.com

387 Canal St New York,
NY 10013
Rel. 1.800.955.5201
Fax. 1.212.431.2622
info@Surveillance-Video.com
sales@Surveillance-Video.com

 24 Hour Shipping
 Service & Support
 Lowest Price Guarantee
 Learning Centre
 Return Policy
 Testimonials
 

Who We Are

For over 35 years SurveillanceVideo has earned the confidence of our customers by providing professional service and support. Stocking over 4000 products of the latest electronic surveillance equipment, our customers can rely on us to supply them with the right products for their needs and budget. So no matter what you are looking for in surveillance technology we can help you select a system that will fulfil your needs now, and into the future.

At SurveillanceVideo we pride ourselves on our old fashioned customer service, and it doesn’t stop when you place your order. In fact our after sales service team will not only help you track your order and answer any technical questions, but they will also help you work through the installation of your equipment. If you have a question or a concern our friendly staff are always happy to help because service and expertise is our pledge to you.

 

What We Do

In many cases video surveillance systems available off the shelf are not suited to every application and lack the flexibility of a custom designed system. For this reason, our experienced team of surveillance system experts is here to help you custom design a security system to suit your applications needs.

When it comes to video surveillance systems, one size does not fit all. Every application is unique and a security camera that might be the best option for one job is completely inadequate for another. We will assist you to select the best products for your application and combine them into a complete security system package with all the necessary components and cables. But we don't stop there, once you have received your system our technical team will help guide you through the installation process ensuring you get the best results from your new security system.

 

Why Choose Us

At Surveillance Video we only carry Professional Grade security products; this means that you can be assured that you are getting the highest quality components in every system we sell. Some manufacturers design several lines of products, Budget, Retail and Professional, in order to attract different customer levels. What you might find in other online stores is often sourced from the budget lines and while they might be cheap they won’t stand up to the test of time and most importantly will not produce the best results. The highest quality line of every manufacturer is their Professional Grade and that is all we carry. We might not have the lowest prices but we do give you the best value on top of the line equipment. These security systems are made of the finest quality parts and industrial decks, durable enough to operate 24 hours a day 365 days a year in some of the harshest environments in the world.

 

24 Hour Shipping

We know that waiting for your newly purchased products to be shipped is the hardest part of buying online. So to ensure that you get your order as soon as possible we ship all of our products within 24 hours.

 

Service and Support

We don’t just have the highest quality products we also have the best service and support team to go with them. Our customer service is second to none helping to advise you on the best products to suit your application. Our friendly staff will help you make informed decisions on your equipment, even if you aren’t an expert in surveillance technology, and answer any questions you may have. If things don’t quite go according to plan our support staff are here to help. They can handle anything from installation advice to system troubleshooting and returns so no matter what problem you are having we can sort it out with the minimum of fuss.
 

Lowest Price Guarantee

We believe that our customers deserve to have the lowest price on our market leading equipment, so we offer a guarantee. If within 30 days of purchasing any of our equipment you find the same model at a lower price just let us know, and we will refund you the difference plus an extra 10%. Just send us an email with a website link, a copy of an advertised price or a written quote and we will ensure you get the best value security devices every time.

 

Learning Center

For practical advice, tips, tricks and installation tutorials please visit our new learning centre. Here you will find all the resources you need to complete a smooth installation, from video tutorials covering how to install and tune your system, to tricks and techniques to make the job that little bit easier, it can be found here.

 

Return Policy


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